At Nine Handbags, we are committed to protecting your privacy and handling your personal information securely, fairly and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit https://ninehandbags.com, create an account, purchase products, contact us or otherwise interact with our website.

By using our website, you agree to this Privacy Policy.

1. Who We Are

For the purposes of applicable data protection legislation, the Data Controller is:

Nine Handbags

Website:
https://ninehandbags.com

Email:
info@ninehandbags.com

2. Information We Collect

Depending on how you use our website, we may collect:

Name
Billing address
Delivery address
Email address
Telephone number
Account login details
Purchase history
Order history
Payment information (processed securely by our payment providers)
IP address
Browser type
Device information
Operating system
Cookie information
Marketing preferences
Any correspondence you send to us

3. How We Collect Your Information

We collect information when you:

Place an order
Create an account
Subscribe to our newsletter
Contact us
Complete forms
Browse our website
Leave product reviews
Communicate with us by email

4. How We Use Your Information

We use your personal information to:

Process your orders
Deliver your purchases
Process payments
Manage customer accounts
Respond to enquiries
Provide customer support
Improve our website
Improve customer experience
Prevent fraud
Meet our legal obligations
Send marketing communications where you have given consent

5. Payment Information

Payments are processed securely through trusted third-party payment providers.

Nine Handbags never stores your complete debit or credit card information.

6. Marketing

If you choose to receive marketing communications, we may send information about:

New arrivals
Promotions
Exclusive offers
Company updates
Seasonal collections

You may unsubscribe at any time using the unsubscribe link included within our emails or by contacting us directly.

7. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Keep your shopping basket active
Remember your preferences
Improve website performance
Analyse website traffic
Improve customer experience

You may disable cookies through your browser settings, although some features of our website may no longer function correctly.

8. Analytics

We may use services such as Google Analytics or similar analytical platforms to understand how visitors use our website.

This information is anonymous and may include:

Pages viewed
Time spent on pages
Device type
Browser type
Country
Website performance

9. WooCommerce

Our online shop operates using WooCommerce.

WooCommerce stores customer information necessary to:

Process orders
Manage customer accounts
Deliver products
Process refunds
Meet legal accounting obligations

10. Data Retention

We only keep personal information for as long as necessary.

Order information may be retained for up to seven years to comply with UK tax and accounting legislation.

11. Sharing Your Information

We never sell your personal information.

We may share information where necessary with trusted third parties including:

Payment providers
Courier and delivery companies
Website hosting providers
IT support providers
Professional advisers
Legal authorities where required by law

All third parties are required to process your information securely.

12. Security

We use appropriate technical and organisational measures to safeguard your personal information against:

Loss
Unauthorised access
Alteration
Misuse
Disclosure
Destruction

Although we take every reasonable precaution, no internet transmission can ever be guaranteed to be completely secure.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

14. Children’s Privacy

Our website is not intended for anyone under the age of 13.

We do not knowingly collect personal information from children.

15. Your Rights

Subject to applicable legislation, you have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Restrict processing.
Object to processing.
Request a portable copy of your information.
Withdraw consent where processing relies on consent.
Lodge a complaint with the relevant supervisory authority.

16. UK & European GDPR Compliance

Nine Handbags is committed to protecting your personal information and complies with applicable data protection legislation, including:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
European Union General Data Protection Regulation (EU GDPR – Regulation (EU) 2016/679), where applicable

We process personal information lawfully, fairly and transparently and only where there is a lawful basis to do so.

Our lawful bases include:

Performance of a contract.
Compliance with legal obligations.
Legitimate business interests.
Consent where required.

International Transfers

Where personal information is transferred outside the United Kingdom or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, including approved contractual mechanisms where required by law.

17. Your GDPR Rights

Under the UK GDPR and EU GDPR you have the right to:

Be informed about how your information is used.
Access your personal information.
Correct inaccurate information.
Request deletion (“Right to be Forgotten”).
Restrict processing.
Object to processing.
Request data portability.
Withdraw consent at any time where consent is relied upon.
Lodge a complaint with a supervisory authority.

18. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise any of your rights, please contact:

Nine Handbags

Website:
https://ninehandbags.com

Email:
info@ninehandbags.com

19. Complaints

If you are based in the United Kingdom and are unhappy with how your information has been handled, you may contact:

Information Commissioner’s Office (ICO)

https://ico.org.uk

Telephone: 0303 123 1113

If you are located within the European Union, you may also contact your national Data Protection Authority (DPA).

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

Any updates will be published on this page together with the revised effective date.

We recommend reviewing this Privacy Policy periodically.

Document Version: 1.0

Effective Date: 25 June 2026

Last Reviewed: 25 June 2026